Bhumir Sandhan

Privacy Policy

Privacy & Data Protection

Privacy Policy

This policy explains how Bhumir Sandhan collects, uses, displays, shares, protects and deletes information through its Android app, website, APIs and related services.

Effective date 1 August 2026
Last updated 1 August 2026
Privacy contact support@bhumirsandhan.in
Initial launch-stage version. The external account-deletion page and final SMS/OTP provider may be added before final publication.

Privacy summary

Bhumir Sandhan collects only the information needed to operate accounts, publish property listings, enable direct buyer–seller contact, secure the service, provide support, measure usage and show advertisements. We do not sell personal data.

Important public-display notice

For every active property listing, the seller’s phone number, any optional WhatsApp number or email, property photographs, location details and precise property map pin may be visible to all visitors, including people who are not logged in. A separate unticked consent checkbox is presented before publication. A seller may withdraw this public-display consent by deactivating or deleting the listing.

1. Scope and privacy contact

This Privacy Policy applies to the Bhumir Sandhan Android application, website, application programming interfaces (APIs), property pages and related services (collectively, the “Services”).

For questions, correction requests, deletion requests or complaints about personal data, contact:

App/Service: Bhumir Sandhan

Privacy and Grievance Contact: Suroj Pal

Email: support@bhumirsandhan.in

Location: Jhargram, West Bengal, India

2. Information we collect

2.1 Account information

  • Mandatory: name, phone number and OTP-verification records.
  • Optional: email address, WhatsApp number and profile photograph.
  • Account ID, account-creation date, login/session information and accepted policy versions.
  • We do not require a user’s home address and do not collect date of birth solely for age verification.

2.2 Property-listing information

  • Seller type, such as owner or agent/broker.
  • Property title, description, category, sale/rental type, price, area, unit, features and amenities.
  • District, block, mouza, village/locality, property address or directions, and precise map coordinates selected by the poster.
  • Property photographs and related upload details.
  • Ownership/authority declaration, public-contact consent, precise-map-pin consent, AI-image declaration and the date/time of those declarations.

2.3 Support, reports and communications

  • Support message, account ID where the user is logged in, and app version automatically attached to the request.
  • Report reason, description, reported listing ID and information voluntarily supplied as evidence.
  • Guests and registered users may report a listing. Technical information such as IP address or device/browser details may be recorded for security and abuse prevention.

2.4 Technical, usage and security information

  • IP address, device model, Android version, app version, browser or user-agent information.
  • Login dates, failed OTP attempts, API request logs, rate-limit and fraud-prevention records.
  • FCM notification token and device or installation identifiers used for security, notifications, analytics or advertising.
  • Searches, listing views, wishlist activity, post submissions, ad interactions and other app-usage events.
  • Crash reports, diagnostics and performance information.

2.5 Information stored locally on the device

  • Login/access token, user ID and phone number needed to keep the user signed in.
  • Preferred district/block, language preference and wishlist information.
  • Scanned documents and GPS land-measurement data, as described below.

3. Information displayed publicly

Bhumir Sandhan is designed to allow buyers to contact sellers directly without requiring every visitor to create an account.

For an active listing, the following may be displayed publicly:

  • Seller name and seller type where shown by the listing interface.
  • Mandatory phone number.
  • WhatsApp number and email address only if the seller provides them.
  • Property description, price, area, photographs and other listing information.
  • Village/locality, mouza, block, district and the precise property pin shown on the map.

Before publication, the seller must give separate affirmative consent through an unticked checkbox. Because public contact display is essential to an active direct-contact listing, withdrawing that consent will deactivate or remove the listing from public view. Deactivated listings, contact details and map pins are not publicly visible.

Although we use reasonable controls, information displayed publicly may be copied, photographed, saved, indexed or misused by third parties. Users should provide only contact information they are comfortable making public.

4. Location information

  • Property map pin: precise coordinates selected by the poster are saved with the listing and publicly displayed while the listing is active.
  • Property location fields: district, block, mouza, village/locality and related address information are used to display and search listings.
  • Preferred area: the user’s preferred district/block is stored locally on the device and is not intended to be uploaded to our server.
  • Current-device location: location permission may be requested only when the user actively uses a map or measurement feature. We do not collect location continuously or in the background.
  • No accuracy guarantee: a property pin is selected by the listing user and does not prove ownership, boundaries, road access or legal status.

5. On-device document scanner and GPS calculator

5.1 Document scanner

Scanned files are processed and saved on the user’s device. Bhumir Sandhan does not automatically upload or store those scanned files on its server. Users may save or share them using device or third-party sharing features. No optical character recognition (OCR) is performed by Bhumir Sandhan.

5.2 GPS land-area calculator

Boundary points and measurement calculations are processed on the device and are not intended to be sent to the Bhumir Sandhan server. Device operating systems, Google Play services or map providers may process technical information needed to provide their functions.

6. How we use information

We use information to:

  • Create and secure accounts and verify phone numbers through OTP.
  • Publish, search, display, deactivate and manage property listings.
  • Enable direct communication between buyers and sellers.
  • Send service notifications, such as listing approval, rejection, reactivation, security or account updates.
  • Provide customer support and investigate reports, fraud, spam, fake listings or misuse.
  • Operate analytics, improve performance, fix crashes and understand feature usage.
  • Display, measure, secure and, where permitted, personalize advertisements.
  • Enforce the Terms, protect users and comply with lawful requests or legal obligations.

7. Analytics, advertising and third-party SDKs

The Services may use the following categories of service providers:

Provider/category Purpose Examples of information processed
Firebase Analytics Usage measurement, product improvement and advertising-related measurement App interactions, events, installation identifiers, device/app information and general usage information
Firebase Crashlytics and Performance Monitoring Crash diagnosis, stability and performance monitoring Crash traces, diagnostics, device/app information, installation identifiers and performance measurements
Firebase Cloud Messaging Service notifications FCM token, installation/device information and notification delivery information
Google AdMob and Meta Audience Network Ad delivery, personalization where permitted, measurement and fraud prevention Advertising/device identifiers, app interactions, ad views/clicks and technical information
Google Maps and Google Places Maps, map-pin selection and place search Map requests, search terms, location context and technical information
Cloud hosting, database and storage providers Hosting the backend, database and property photographs Account, listing, image, support, security and operational data needed to provide the Services
Authorized SMS/OTP provider Sending and verifying OTP messages Phone number, OTP/message delivery information and related technical records

Bhumir Sandhan does not intentionally send a user’s phone number, email address, WhatsApp number, full property address or precise property coordinates as custom parameters to Firebase Analytics, AdMob or Meta Audience Network.

Bhumir Sandhan does not independently create personalized advertising profiles. Advertising providers may personalize or measure advertisements in accordance with their own systems, privacy policies, consent tools and applicable user choices.

8. How information is shared or disclosed

We may share or disclose information:

  • With the public and other users: as described in the public-listing section after the seller’s explicit consent.
  • With service providers: cloud hosting, database, storage, SMS/OTP, analytics, crash reporting, notification, mapping and advertising providers as necessary for their services.
  • With authorized personnel: administrators, support personnel and developers who need access for operations, security, support or maintenance and are expected to protect confidentiality.
  • For legal and safety reasons: where reasonably necessary to comply with law, court orders, police or government requests, protect rights and safety, investigate fraud or enforce our policies.
  • During a business reorganization: information may be transferred as part of a lawful merger, restructuring, assignment or transfer of the Bhumir Sandhan service, subject to applicable law and appropriate protection.

We do not sell personal data.

9. Data retention

  • Active accounts and listings: retained while needed to provide the account and listing service.
  • Deactivated listings: stored privately while inactive so the user may manage or reactivate them, until the user deletes them or the platform removes them under its policies.
  • Deleted accounts and legally important records: necessary registration information, deleted/removed listing records, associated photographs, declarations, consent records, reports, complaint evidence and moderation records may be retained for up to 180 days. They are not publicly visible during this period.
  • Routine technical records: ordinary IP/API logs, OTP request and failed-attempt records, resolved support messages and temporary diagnostics may generally be retained for up to 90 days.
  • Legal hold: a limited record may be retained longer where required for an active complaint, fraud investigation, security incident, court order, government request or other legal obligation.
  • On-device data: scanned files, local preferences and measurement data remain until the user deletes them, clears app data or uninstalls the app, subject to device behaviour.
  • Third parties: service providers may retain information under their own policies and legal obligations.

After the applicable period, data is deleted or anonymized where reasonably practicable, unless continued retention is legally required.

10. Your choices and privacy rights

Depending on the feature and applicable law, users may:

  • Access and edit account information, including name, optional email and WhatsApp number.
  • Request a change of the registered phone number through the available verification process.
  • Edit listing information and correct property location details.
  • Deactivate a listing to immediately stop its public display, including contact details and the precise map pin.
  • Delete a listing or request account deletion.
  • Disable notifications through Android settings.
  • Use advertising-provider or device privacy controls to manage advertising choices where available.
  • Contact us to request access, correction, updating, erasure or grievance redressal.

A public listing cannot remain active without the required public-contact and map-pin consent because direct seller contact is a core feature of the listing service.

11. Account deletion

Users may request account deletion through the in-app account deletion option. After a valid deletion request:

  • The account and active/inactive listings are removed from public view.
  • Public contact information, property photographs and map pins associated with those listings stop being publicly displayed.
  • The user is signed out and the account is no longer available for normal use.
  • Most associated data is deleted, subject to the limited 180-day retention described above for security, fraud prevention, dispute handling and legal compliance.

An external account-deletion request page will be added before final public release. Until then, privacy or deletion questions may be sent to support@bhumirsandhan.in.

12. Security

We use reasonable technical and organizational safeguards designed to protect information, which may include secure transmission, access controls, authentication, rate limits, OTP-request limits, security logging, file validation and restricted administrative access.

Property photographs are compressed before server storage. We intend to remove unnecessary embedded metadata, including embedded GPS metadata, from uploaded photographs. Users should not upload documents or images containing personal information that is not necessary for the listing.

No internet service, device or storage system can be guaranteed to be completely secure. Users are responsible for protecting their devices, OTPs and account access.

13. Users under 18

Bhumir Sandhan is intended only for persons aged 18 or above. We do not request a full date of birth merely to verify age and do not knowingly create accounts for children. Users must confirm that they are at least 18 and legally capable of using a property-listing service.

If we learn that a person under 18 has provided personal data, we may suspend the account and take reasonable steps to delete the information, subject to legal and safety requirements.

14. Processing outside India

Some cloud, analytics, advertising, notification, mapping, crash-reporting or technical service providers may process or store information in India or other countries. Where data is processed outside India, it is subject to the provider’s safeguards, contractual terms and applicable law.

15. Changes to this Privacy Policy

We may update this policy when features, providers, legal requirements or data practices change. The updated date will be shown at the top. Where legally required or where a change materially affects user choices, we may provide an in-app notice or seek fresh consent.

16. Language, questions and complaints

This policy is available in English and Bengali. If the two versions differ or are interpreted differently, the English version will control to the extent permitted by law.

For privacy questions, correction or deletion requests, or complaints:

Privacy and Grievance Contact: Suroj Pal

Email: support@bhumirsandhan.in

Location: Jhargram, West Bengal, India